Question 1

What makes LumiLev "retractable"?

Accepted Answer

Every LumiLev fixture sits flush with the ground, wall, or surface by day. At dusk — on a schedule you control — a sealed telescoping mechanism lifts the warm 2700K LED into position. At dawn it returns flush, leaving the landscape untouched.

Question 2

How is LumiLev controlled?

Accepted Answer

The LumiLev Hub connects your fixtures to the LumiLev app, where you can set schedules, dim individual fixtures, and save scene presets for different moments of the evening.

Question 3

What color temperature is the light?

Accepted Answer

All LumiLev fixtures use architectural-grade 2700K warm white LEDs — the temperature most associated with premium hospitality and residential landscape lighting. No cool blue, no glare.

Question 4

Are the fixtures weatherproof?

Accepted Answer

Yes. Every fixture is IP68 rated and built from architectural-grade anodized aluminum, engineered to perform in every climate year after year.

Question 5

Do I need an electrician to install LumiLev?

Accepted Answer

LumiLev runs on low-voltage power. Most installations are straightforward for a qualified landscape or low-voltage lighting installer. The LumiLev Collective kit includes everything needed for a complete system.

Question 6

Can I expand my system later?

Accepted Answer

Absolutely. LumiLev is modular. You can start with a single fixture or the full Collective kit, and add path lights, spots, glows, or sconces at any time through the same Hub.

Question 7

How is the system powered?

Accepted Answer

Fixtures connect to the LumiLev Hub, which is powered by a low-voltage transformer plugged into a standard outdoor outlet. No high-voltage wiring is required at the fixtures themselves.

Question 8

How long does delivery take?

Accepted Answer

In-stock orders ship within 1–2 business days. Standard delivery typically arrives within 5–7 business days of shipping. You will receive a tracking confirmation by email.

Question 9

What is the return policy?

Accepted Answer

Unopened LumiLev products can be returned within 30 days of delivery for a full refund. If anything arrives damaged, contact hello@lumilev.com and we will make it right.

Question 10

Is checkout secure?

Accepted Answer

Yes. Checkout is handled through our platform’s encrypted payment processor. Your card details never touch our servers.

Question 11

Do you ship internationally?

Accepted Answer

We currently ship within the United States. Sign up to our list to be notified when new regions become available.

Everything you need to know.

The Technology

Installation & Power

Orders & Shipping

Still have questions?